What is vishing?
Now that many consumers know not to respond to links in spam email (it could be a phishing attack), some scammers are using phone calls to trick consumers into giving out account information.

The scam is a variation of phishing (using deceptive emails to trick consumers into providing sensitive personal information) and is called “vishing” – short for “voice phishing.”

There are two types of vishing where you’re asked to confirm or verify account information. The first is a spam email that includes a phone number that you are asked to call with your information. The other newer version is a phone call and can be a “live” person or a recorded message. Many consumers don’t stop to consider if they’re being scammed and just give out sensitive account information. With just a few pointers, you can easily avoid vishing:

• If an email or phone call doesn’t use your full name, it may be a scam.
• Be skeptical of unsolicited calls and emails. If it sounds too good to be true, it probably is.
• Don’t use the number provided in the call or email. Use the number on your University Credit Union account statement or credit card instead.
• If you’re asked for sensitive information, hang up.

University Credit Union reminds you that we’ll NEVER email or telephone you to ask for your account information. If you suspect you have received a fraudulent email or phone call claiming to be from University Credit Union, please notify us immediately at (801) 481-8800 or