Life moves fast—you don't have time to waste sitting around writing checks and stamping envelopes every month. Simplify the bill paying process with this program designed for busy people like you. Pay anyone in the U.S. with just a few clicks of the mouse; you can make one-time payments, recurring payments, or even set up payments in advance! It takes just a few minutes each month; once you try it, you'll never go back.
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If a properly scheduled payment is not received and posted on time by the payee, we will attempt to have any late fees or assessed finance charges removed. (Finance charges are calculated based on your payment amount rather than your entire balance.) If the payee is unwilling or unable to remove them, we will pay the fees and finance charges directly to the payee. In addition, we will attempt to have your account noted appropriately to ensure that the situation does not negatively impact your credit rating. (NOTE: Please refer to your Electronic Funds Transfer Disclosure for important information on the limitations of reimbursable fees and finance charges.)
The Payment Guarantee applies to late fees and/or finance charges associated with the late posting of a payment, provided that the following conditions are met:
1. The payment was scheduled to be delivered on or before the due date of your bill, excluding any grace periods. (The one exception to this guideline is that mortgage payments may be scheduled so that the payment is sent on or before the due date, excluding grace periods. For example, a mortgage payment due on July 1st, with a 15-day grace period, must have a "Send On" date no later than July 1st.)
2. The payment was not made to an excluded payee:
3. The payment was not made to a prohibited payee. Payments to the following payees are not permitted through this service:
4. The information supplied by you is correct (payee name and address, your name and account number as it appears on the payee's records).