OVERDRAFT SERVICES

AVAILABLE BALANCE

We use the available balance when determining whether a transaction will cause your account to overdraw and for charging Courtesy Pay and NSF fees.

Understanding your account balance for overdrafts

Your checking account has two kinds of balances: the balance and the available balance. You can review both balances when you review your account online, on our mobile app, at an ATM, by phone or at a branch. We use your available balance when determining whether a transaction will cause your account to overdraw and for charging Courtesy Pay fees and NSF fees.

The information below explains how your checking account balance works – including the differences between your balance and your available balance. Examples are used to help explain when we may charge a Courtesy Pay fee due to an insufficient available balance.

You can amend or opt-out of any or all overdraft protection and Courtesy Pay options by calling us at (801) 481-8800.


Example of Courtesy Pay Fee for Insufficient Available Balance

If your balance and available balance are both $100 and you swipe your debit card at a restaurant for $35, a preauthorization hold is placed on your account and your available balance will be reduced to $65. Your balance is still $100 because the transaction has not yet posted to your account. If a check that you had previously written for $75 clears through your account before the restaurant charge is sent to the Credit Union for processing – you will incur a Courtesy Pay fee. This is because your available balance was $65 when the $75 check was paid. In this case, the Credit Union may pay the $75 check by transferring funds from a savings account (if funds are available), from an Overdraft Line of Credit (if established and funds are available) or via the Courtesy Pay option. If Courtesy Pay is used, we will charge you a Courtesy Pay fee which will also be deducted from your account, further reducing your balance.

Your Balance

Your balance is the amount of money that is actually in your account at any given time. Your balance reflects transactions that have “posted” to your account but it does not include transactions that have been authorized and are pending. While it may seem that the balance is the most up-to-date display of the funds that you can spend from your account, this is not always the case. Your account may have purchases, holds, fees, other charges, or deposits made on your account that have not yet posted and, therefore, will not appear in your balance.

Example of your Balance

If you have a $100.00 balance and you wrote a check for $60.00, then your balance will show $100.00 because the balance does not include the pending check transaction which has not yet posted. While your balance is $100.00, you have already spent $60.00.

Your Available Balance

Your available balance is the amount of money in your account that is available to you without overdrawing and incurring a Courtesy Pay fee. Your available balance takes into account holds that have been placed on deposits and pending transactions (such as pending debit card transactions) that the Credit Union has authorized but that have not yet posted to your account.

Example of Available Balance

If your balance and available balance are both $100 and you swipe your debit card at a restaurant for $35, the merchant could ask us to preauthorize the payment. The Credit Union would place a “preauthorization hold” on your account for $35. Your balance is still $100 because the debit card transaction has not yet posted to your account; however, your available balance would be $65 because you have already authorized the $35 payment to the restaurant. When the restaurant submits the transaction for payment (which could be a few days later and could be for a different amount if you have added a tip), the Credit Union will post the transaction to your account and your balance will be reduced.

LEARN MORE ABOUT DEBIT CARD AUTHORIZATION HOLDS

Reliability of Your Available Balance

You can review your balance and available balance when you review your account online, on our mobile app, at an ATM, by phone or at a branch. However, it is important to understand that you may still overdraw your account even though the available balance appears to show there are sufficient funds to cover a particular transaction. This is because your available balance may not reflect all your outstanding checks and automatic bill payments that you have authorized (or other outstanding transactions) that have not yet posted to your account. Additionally, your available balance may not reflect all of your debit card transactions due to circumstances outside of the Credit Union’s control.

As demonstrated by the examples below, the best way to know how much money you have available (including all prior checks and authorizations) is to record and track all of your transactions closely.

Examples of Transactions Not Reflected in Your Available Balance

Outstanding Checks and Bill Payments: If you have written checks from your account or have set up automatic bill payments, those transactions will not be reflected in your available balance when authorized. Rather, these transactions will be reflected in your balance and available balance when the transactions post to your account.

LEARN MORE ABOUT HOW TRANSACTIONS ARE POSTED

Debit Card Holds: If a merchant obtains the Credit Union’s authorization but does not submit a one-time debit card transaction for payment within three (3) business days of authorization, the Credit Union must release the authorization hold on the transaction. Since the hold has been released, your available balance would not reflect this transaction until the transaction has been received by the Credit Union and paid from your account.

LEARN MORE ABOUT DEBIT CARD AUTHORIZATION HOLDS